Backup Exec Versions

Description

  • Veritas Enterprise Product End of Support Life (EOSL) Information can filter by product and product version. Veritas™ Services and Operations Readiness Tools (SORT) PRODUCTS. End of Support for Backup Exec Versions: End of Support for Desktop and Laptop Option Versions.
  • The current version of Backup Exec replaces any previous versions. Separate installations of different versions cannot exist on the same computer. Most settings and all catalogs and all data directories from previous versions of Backup Exec are kept, unless you choose to remove them.
  • Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides. With the choice of up-front perpetual or subscription licensing, Backup Exec is available in three editions to best fit your needs. Bronze provides the most economic option. Silver offers the most-used features.

The current version of Backup Exec is 20.1. If you currently have maintenance with Veritas, an upgrade may be provided at no charge. You may verify your eligibility and download the current version at our Entitlement site.
If you have additional questions or need assistance please contact your reseller or Veritas Sales/Customer Care.

Technical Support:
The Veritas Product(s) Version(s) identified in the chart below are in the End of Life process. Veritas will End of Life the earlier releases of these products including any Maintenance Packs and/or patches for each version, in all released languages. Extended Technical support and content updates for customers with current Maintenance Support will be available according to the dates listed in the table below. This notice describes the timelines for the delivery of support services for these versions that have begun their End of Life process.
Backup exec version 20

Sep 01, 2019  On one particular Windows Server 2012 R2, I am forced to remove KB4517298 and or KB4512488 or the Backup Exec user interface will not open. The back end product runs fine and I can even remotely access it from another computer.

ProductVersion End of Standard Support (EOSS) Date End of Support Life (EOSL) Date
Extended Technical Support (ETS) must be
purchased to receive support between EOSS and EOSL dates.
Backup Exec (and all agents, components and options)16.x

April 2, 2019

April 2, 2021

Backup Exec (and all agents, components and options)15.x

November 7, 2017

November 7, 2019

Backup Exec Appliance (and all agents, components and options) 3600 R4
(BE 15)

November 7, 2017

November 7, 2019

Backup Exec (and all agents, components and options)2014.x

October 6, 2017

November 7, 2018

Backup Exec Appliance (and all agents, components and options)

3600 R3
(BE 2014)

October 6, 2017

November 7, 2018

Backup Exec (and all agents, components and options)2012.x

December 2, 2016

May 5, 2017

Backup Exec Appliance (and all agents, components and options)

3600 R2
(BE 2012)

December 2, 2016

May 5, 2017

Backup Exec (and all agents, components and options)2010.x

September 5, 2014

February 1, 2017

Backup Exec Appliance (and all agents, components and options)3600
(BE 2010)

September 5, 2014

February 1, 2017

Backup Exec (and all agents, components and options)12.x

August 1, 2012

February 18, 2015

Backup Exec (and all agents, components and options)11.x

August 18, 2010

August 4, 2014

Backup Exec (and all agents, components and options)

10.x

May 6, 2009

January 18, 2012


NOTE:
After May 2, 2018, Backup Exec 16 and earlier versions will no longer receive automatic security and quality updates via Symantec LiveUpdate.
We request you to periodically visit article https://www.veritas.com/support/en_US/article.000036756 to receive the updates manually.
There is no change in the working of Backup Exec product that you have currently installed.
For detailed information on this topic, visit: https://www.veritas.com/support/en_US/article.100041552

How to Install DriversAfter you have found the right driver, follow these simple instructions to install it. Smart label printer 120 software. Visit our to watch helpful step-by-step videos on how to install drivers based on their file extension. Power off your device. Disconnect the device from your computer. Each file type has a slighty different installation procedure to follow.

Backup Exec Version 13

Technical Support Definitions:
End of Life Begin:
  • The End of Life Begin (EOLB) date is typically the general availability/effective date of the subsequent Major Release.
  • The End of Life Begin date may also be any date that Veritas chooses to discontinue a product line entirely.

End of Standard Support:
  • The End of Standard Support (EOSS) date is the final date Standard Support is provided for the End of Life (EOL) product.
  • At no point will Standard Support be provided for more than a certain number of product releases, typically the 2 or 3 most current Major Releases. In other words, Standard Support is only available for the most current Major Release and the previous 1 or 2 Major Releases before the most current. In the event this occurs, Veritas will post the updated End of Life (EOL) milestone dates for the End of Life (EOL) product on the Veritas End of Life (EOL) website (SORT) and the End of Life (EOL) product reaches End of Standard Support (EOSS).
  • During the Standard Support phase, Veritas will generally deliver full technical support, including new bug fixes and patches for the product to establish or restore substantial conformity with the product’s documentation, all in accordance with your support agreement and applicable support policies.
Extended Technical Support:
  • Veritas strongly recommends you upgrade to the most current product release.
  • At its discretion, Veritas may offer Extended Technical Support for certain products for an additional fee. The purpose of Extended Technical Support is to allow you additional time to receive support from Veritas on an older (past EOSS) product release in order to migrate to a current product release.
  • You must have an active support agreement for Essential Support or Basic Maintenance on the affected product for which you want to purchase Extended Technical Support.
  • Extended Technical Support generally consists of providing known and existing bug fixes and patches.
  • Extended Technical Support, if offered, can be purchased in 1-year increments until the EOSL date, typically for at least 2 years following EOSS, as stated in the relevant product’s EOL subsection
End of Support Life:
  • The End of Support Life (EOSL) date is the date after which no support of any kind is available for the End of Life (EOL) product.
  • For products that offer Extended Technical Support, the End of Support Life (EOSL) date is the final date that Extended Technical Support (if purchased) is provided for the End of Life (EOL) product.
  • For products that do not offer Extended Technical Support, the EOSS date is the EOSL date.

Notes:
  • A Major Release for the Backup and Recovery product family is a Single-Dot Release.
  • Standard Support is only available for the three (3) most current Major Releases.

We would also recommend you periodically check our website by selecting your product, then release details, for information with respect to End of Life and End of Support Life for your specific Licensed Software.
Veritas End of Life Policy: https://www.veritas.com/content/support/en_US/terms/support-fundamentals.html

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